FAQs
How do downloadable patterns work?
All of my quilt patterns are now available as instant downloads. After you complete your purchase, you will receive two emails. The first email is your receipt. The second email contains links to the downloadable patterns and instructions for how to download the patterns you purchased.
What file format are the downloadable patterns in?
My downloadable quilt patterns are in the Adobe PDF file format. The PDF file format allows you to view the pattern on almost any computer or to print the patterns out on your home printer.
How long does it take for quilt kits to ship?
Kits will typically ship within 48 hours of placing the order, excluding holidays.
Do you offer returns on patterns or kits?
We cannot offer returns on patterns or kits. If your product was damaged in shipping, please contact us and we will work with you to ensure you get a replacement product.
The kit I ordered seems to be missing a piece of fabric. What do I do?
- First, double check all included pieces using the fabric swatch sheet included with each kit.
- Since fabric is produced in limited runs, we have to substitute different fabrics into the kits from time to time. Because of this, your kit may not exactly match the sample quilt shown on the web site. Please make sure you have not mistaken a missing piece for a variation in the fabric lines used.
If you have confirmed you are missing some fabric, please contact us and we will work with you to ensure you receive all of the necessary fabric.